Shipping policy
Shipping Policy
Thank you for shopping with us! We’re committed to delivering your order as quickly and safely as possible.
Processing Time
Orders are typically processed within 2–7 business days. Please note that some of our products are handmade, custom-crafted, or made-to-order, which may require additional preparation time before shipment.
Shipping Time
Estimated shipping times are typically 7–15 business days depending on your location and shipping carrier.
Possible Delays
Because some items are handmade and carefully prepared, occasional shipping delays may occur during:
-
High order volume
-
Holiday seasons
-
Carrier transit issues
-
Weather conditions
-
International customs processing
We always do our best to keep delays minimal while ensuring every order meets our quality standards.
Tracking Information
Once your order has shipped, you will receive a tracking number via email so you can track your package at any time.
Incorrect Address Information
Please ensure your shipping address is correct at checkout. We are not responsible for packages sent to incorrectly entered addresses.
Lost or Stolen Packages
We are not responsible for lost or stolen packages confirmed as delivered by the shipping carrier. If you experience an issue with delivery, please contact the carrier directly.
If you have any questions regarding your order, feel free to contact our support team anytime.